Phenomenal . . .

Phenomenal . . .
Life, Growth, and Connection (This sunflower was nourished by my hands.) 2010; Photography by Benita Blocker. Please become a follower of this blog.

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Monday, December 9, 2013

The Restroom Mirror: The Decision Spot

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The hairstylist has completed the final touch, and you are still trying to decide if you like the new hairstyle or if you can work with it or not.  So where do you head to make the final decision?  The restroom MIRROR.

LOL! Does that sound familiar?  We have all done it!  Sometimes it is after leaving the dentist office or the doctor's office.

In the restroom is where you can shake it, feel it, finger through it, analyze it, and really decide if you need further tweaking.

Maybe you need a little more curl?  Maybe you need to blend the partings from the roller set more?  Maybe you need another track added?  Maybe you need some holding spray?  Maybe you need some more shine spray?  Maybe you want a lower taper in the back?  Maybe you want more of a distinct angle in your haircut?  Maybe you need an area thinned out?  All of these things the hairstylist can gladly perform immediately as a final gesture.

Now, what if the hair color is still too brassy or what if the hair is falling too flat?  Then you have to decide: Is it something that you need immediate correction or not?  If it can wait, please discuss the desired change with the hairstylist and see what she suggests to resolve the situation.  Rescheduling for a free correction  within a week is always desirable.  However, if immediate correction is desired, then inform the hairstylist that you have the time to be re-serviced and are willing to work around her schedule for the day.

Professional clients will pay for services rendered, and professional hairstylists know that customer satisfaction is required for repeat business.

Both hairstylist and client have to be committed to the long term partnership.  Sometimes it takes three to six months depending on frequency of visits for the hairstylist to learn your hair. It sometimes takes the client the same amount of time to feel comfortable about the direction the hairstylist is taking with one's hair.

Let me also re-emphasize the definition of professional status . . .  professional means that you make a living from that particular profession.  So if the hairstylist works full-time as a hairdresser or is trying to transition into full-time hairstyling, then I consider them a hair professional.

Now, depending on where the restrooms are located, you may be required to pay before making your "mirror decision."  Regardless, you should always feel like an important client and that your satisfaction matters.

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