It has been at least a year since I have used a "Salon Exclusive" brand relaxer. This relaxer brand seems to leave the hair silky, straight; however, I and a few other stylists felt that the straightness maybe leaving the hair too vulnerable making it easy to break.
I mentioned my concerns to the distributor whom I was buying the product from and his response was "if you like it, then buy it; if you do not like it, then don't buy it." It was at that point that I discontinued use. I finally realized that manufacturers and distributors are there to meet sales quota. Until their sales drop, some have no intention of improving the product.
This company is very aggressive in adding new products to their line to profit from the latest trends such as the Argan oil demand. I believe this brand is also sold as the "Action South" relaxer line in other parts of the region.
The brand name "Salon Exclusive" is hard to research because many different relaxer lines consider themselves "salon exclusive" meaning salon professional use only. So to have a brand name of "Salon Exclusive" can be a little confusing even if making a phone inquiry to someone who is not aware of the actual brand existence.
I only recommend this relaxer system for those who want to maintain a short haircut or who promises to only roller set their hair. Blow-dry styling may be too much stress on really straight hair. It may be safer to use mild strength in this relaxer line and let it sit for a few extra minutes.
Those with sensitive scalps will be sensitive to the regular strength lye version. However, their no-lye version is very tolerable. As with all chemicals, choose with caution.