Most of the time, the client would have tried everything at home to get the hair under control, but it just becomes a tangled mess when wet. So they then make a call to a professional.
The typical history of the hair that falls into this category is hair that has been colored or highlighted one too many times or bi-racial hair that is too fine to be relaxed, yet, it has a natural frizziness to it.
The KeraCare Hydrating Detangling shampoo - Classic does contain sulfates, but it has been the "go to" shampoo for probably a decade when all else fails. I started studying the ingredients because I was amazed that this shampoo could deliver the control over the hair that seems to be unmatched. I discovered that this shampoo has a hydrolzed wheat protein. I had an "aw haw" moment. This shampoo is a protein based shampoo. It coats and fills the desensitized hair shaft causing it to detangle. Amazing.
I have another protein based shampoo by AG that I may use on the next customer that comes in with past due, challenged hair to see if it is the protein that indeed makes a difference, but I am going to keep my KeraCare Hydrating Detangling Shampoo - classic available in case all else fails!
NOTE: The KeraCare Hydrating Detangling Shampoo does come in a sulfate-free formula in which Avlon discontinued their original formula. However, many professionals enjoyed the results of the original formula so Avlon brought the original formula back as the "classic" line.
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